Skip to main content

11 Tips That Will Make You an Awesome Letting Agent (Part 1 of 3)

Maz and Paul run the very successful Sheffield Residential (in Sheffield - obv's) together with a sister Student Rental business in the city.

However, they live in London and run it at arms length.

Awesome figures, awesome staff ... classic working 'on' the business instead of 'in' the business... how?

In a series of three 4/5 minute videos that will be released over the coming week, that share with you their top 11 tips on how they can operate their agencies at arms length from London; whilst retaining good staff, keeping costs moderate, having two agencies over 100 miles away from them that they visit only a couple of times a year …and done so successfully for years.

The videos are set into 3 parts

Over the three videos, they share their 11 tips which enable them to run them successfully, and those tips include ..

1. Getting Staff involved in all the Business Decisions
2. Working on the Business instead of in the business
3. Not taking any c**p personally
4. Walking away from cheap fee landlords
5. Having great staff and colleagues
6. Having great systems
7. Controlling costs
8. Going Paperless
9. Customer Care
10. Marketing that works


11. Training the staff


Popular posts from this blog

One tip to get better Conversion Rates

Some Estate agents boast about having really high conversion rates of 75% to 85%. These listers consider themselves the daddy listers, the big cheese valuers, the mutts-nutts of Valuers. Other Estate Agents have really low conversion rates of 20% to 25% of the free vals / mkt appraisals they go to. These listers/valuers wish their conversion rates were higher Recognise anyone that fall into those two groups? Which group of those would you rather

Are Countrywide becoming the Tesco's of UK Estate Agency?

10 years ago – Tesco’s could do no wrong, the darling of the stock market, huge profits, they were invincible ..  but now, still huge – Tesco’s are not the force they once were. Tesco’s Senior executives were pushed out of the business which also suffered a culture change which was "not for the better". .. and that made me think, the of the possible similarities between what happened at Tesco’s and what appears to be happening now at Countrywide
For years, anyone who had dealings with Countrywide would come away with respect for the apparent clinical efficiency of its business model. One company, many brands. The senior management team had so much depth of experience .. both a mile wide and a mile deep. Countrywide played hard but

Cheap Fees in Estate Agency

My good lady wife loves shopping online. In fact, Amazon, they rang her last week to check she was Ok as she hadn’t ordered anything for three days (only kidding .. they rang after two days)
She ordered some Gin glasses (not from Amazon) from the internet – you know the ones that look like a goldfish bowl on a stick. The glass seller put the box of six glasses (the box being quite flimsy in the first place) in another brown cardboard box. This brown cardboard box was a couple of inches bigger around the sides of glass box, but the same height as the