No one tells you this when you start in Estate Agency 😒 Yet I wish somebody would have taught me this back in the early 1900s when I became an agent It's not your job as a lister / valuer to talk vendors into using your agency Because when that is your purpose & intention, you actually start to conduct yourself in ways that turn vendors off. You end up saying stuff like: "I would love to show you what ABC estates dies to get the best price for your house” "I can help you with getting a mortgage” "I would be more than happy to tomrefer you to our in house Conveyancing team” And that is when vendor starts to take a step back, starting giving you objections and finishing the free val Here is how to fix it Chill out. Realise every listing & every vendor isn't right for you. And swap your sharp sales skills for inquisitiveness. Instead of assuming every vendor has a problem you can fix with your Superhero cape... Ask if the vendors have a issue/problem, and