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The Adam Day Interviews

Purplebricks - Why have they got the lions market share of the online Estate Agents? https://youtu.be/CQRd-4EylAU
What can High Street learn from Online Estate Agents? https://youtu.be/AJpiTUxHB6Y
What is the future of UK Online Estate Agency Model? (Adam Day)  https://youtu.be/dk7FwLH5OF8
Should Estate Agents boycott Rightmove this winter? https://youtu.be/Aby_FgdQxTo
What would you do in the next 2 yrs as a hybrid agent? https://youtu.be/BSNkSiXV8A4

Adam Day - Why did you move to EasyProperty? https://youtu.be/r5HG_HmcSE8
Recent posts

Simon Whale Interviews

Simon Whale - Who do you admire in UK Estate Agency Profession?  https://youtu.be/F4c3h_JIZ0o
Simon Whale - What would change about your life? https://youtu.be/JrAUZAsBujU
Simon Whale - Are Estate Agency Awards worth it? https://youtu.be/oHSfxz8QOsE
Simon Whale - Who are the best 3 Estate Agents in the UK https://youtu.be/KI5AD7t88zU
Simon Whale - Why are Estate Agents rubbish at prospecting? https://youtu.be/1JXjm2dqJ5s
Why is 80pc of PropTech a waste of time? https://youtu.be/yr1ZzeoX10s
 PropTech for Prop Tech's Sake - Simon Whale vs Watkin https://youtu.be/eXj4q_jP8x4
Simon Whale - Why is it difficult to swap CRM systems in Estate/Letting Agency? https://youtu.be/M2ON6q0Hd_Y
Simon Whale talks PropTech and Estate Agency https://youtu.be/qC6fZXYE6BY

What are Simon Whale's plans after REAPIT?  https://youtu.be/erjIGdPE7IE

9 Videos by Iain McKenzie of the Guild about Estate Agency

VIDEOS ABOUT THE ESTATE AGENCY INDUSTRY
Top tips for Canvassing from Iain McKenzie https://youtu.be/ZKWZnuoz0kA
Customer Care in Estate Agency https://youtu.be/WT7lyi53bWo
Estate Agents - Is there an imbalance between staff and PropTech? https://youtu.be/55CkZMSkd9c
How do Estate Agents increase Market Share? https://youtu.be/21dmMYpwadc
Estate Agents - GREAT SCRIPTS for Negs and Valuers https://youtu.be/ZUTnSFirHSc
Do Estate Agents get paid enough? https://youtu.be/0fxk_ipuZiw
Do Estate Agency Bosses train their staff enough? https://youtu.be/KIB3tBySYPU
iain McKenzie talks about Compliance in Estate Agency https://youtu.be/RW6stgW7j5k
Iain McKenzie - What one thing would you change about Estate Agency? https://youtu.be/JLielnrve8I

Caring in Estate Agency

In this 21stCentury internet world we increasingly see choices to choose the quick digital shortcut over a handcrafted, individual personal reply. Don’t get me wrong, I love the cut and paste email message on Facebook .. but could it  bee seen as just that? When we communicate on autopilot instead of individually, thoughtfully and with humanity .. what will we become? Robotic? I have learnt there is not shortcut for caring. No alternative for connection that is meaningful and deep. If you want to get more landlords and more home owners to use your agency, you have to do it one by one, you have to do the work of being the kind of person who makes the effort to build the relationships that matter .. if want to create the future you want to see.  We are not in the property business moving people .. we are in the people business helping them move home.   … And if you believe that .. then surely, as we are all individual human beings  .. surely our communication must be on a one to one basis…

Desperate for Listings

Desperate for more listings, desperate for more valuation leads, desperate for more house sellers and more landlords  … Many agents are looking for the shortcut to success – trust me – there is no shortcut. If you want to eradicate those problems I mentioned in the first sentence, there is a solution.  This is a remarkable truth in this world, and here it is – there’s a distinct remarkable form of influence, its being perceived as a someone. Being perceived as a someone, the leader, the authority, those who possess it have power. Think of all the people you look upto .. your boss, celebrities, powerful business people, Warren Buffet, Richard Branson .. the list goes on It’s a basic human trait .. look to those in authority to lead us, guide us, protect us. So, here is the meaning of authority, then you can tell me if authority runs widespread in estate agency?  Authority is defined as the power or the right to guide, give orders, lead, make decisions and enforce conformity. Sounds rather s…

Attracting new vendors / house sellers using social media

Every Estate and Letting Agent wants to attract new vendors and landlords using social media, email marketing and websites these days. Difficulty is, not many agents know how to do it correctly. Lobbing up a website, getting on FB, LinkedIn, Twitter etc and going on unceasingly about yourself, your agency or your agency’s services won’t work.
Instead, you need to talk ABOUT the landlords and potential house sellers and also, you need to talk WITH them as well
Try not to play it safe either.. don’t fear a bit of left field controversy or wary talking about the hard-hitting topics. Grow a robust and sturdy personality around your morals and ethics — a distinctive and individual brand voice that your prospective landlords and potential house sellers can communicate with and relate to.
Ultimately, be an authority, an authority of your local property market, because by doing so, you will appeal to authoritative clients as well as getting the results you deserve

Estate Agents – When do you give up chasing your lost listings?

We all hate losing a listing to the competition … cheap fees, overvaluing, silver tongued BS merchant that over promises etc .. the same reasons I lost listings 25 years ago are the same reasons today … and let’s be honest, sometimes it is wise to walk away on overvaluing or cheap fees .. BUT .. what strategy have you got to get them back?

This is so important with the market tempering in many locations in the UK
The vast majority of listers reading this might make a diary note to call the week before the last of the sole agency (and if we are being honest) .. might ring once (if we are lucky) .. twice if its  a slow week … only to see it swap agents to another BS agent a few weeks later.
So what I am suggesting?
Ring them up .. constantly and get them to ultimately say no for a second time
Getting your ‘lost listing vendors’ to say no a second time, is critical to improving your overall level of new instructions. 
Too often Valuers / Listers say no on behalf of that lost vendor and it cost…

How Russell Quirk (CEO of eMoov) could teach us High St Estate Agents to be so much better

Anything on the news about the Property market and guess who has a microphone in front of him .. Russell Quirk from eMoov. In the last 12 months a regular on the national radio station Talk Radio and Radio 5 Live, seems to be on BBC TV more often than EastEnders, a Sky News property market pundit, he has in the Sunday Times ‘Top 100 British Innovators’,and appears to have more column inches than Brexit in The Times, Daily Telegraph and the Evening Standard combined .. its like he has become the de facto spokesperson for the UK Estate Agency industry
Looking the exposure that Russell gets, you would think eMoov was the biggest estate agency player in town if you looked at media .. and even though you might not agree with Russell, his estate Agency model or what he stands for … I want to scientifically look at what I believe Russell is actually doing, his intent and the context he is doing it in and how you as a High Street Estate / Letting agent in your town or city that you operate in …

The Story of House Sellers

The vast majority of time, people buy from people they trust .. not companies they trust … people they trust
Yes, there are the ‘super-brand’ league status of the likes of Marks and Spencer, Apple, John Lewis or Waitrose … where people trust the companies blindly … but no estate agency – not even Savills are in that league
So, it intrigues why most estate agents are trying to force their ‘agency’s message’ on potential house sellers when those potential house sellers much more prone to be convinced by their fellow house seller? 
Why the hell do you think Purplebricks put so much on their Trustpilot scores in their marketing.
Still dont believe me? You based spending half a month’s salary on the words of a complete stranger after looking at TripAdvisor
Yet, I believe people are starting to disbelieve some review sites. Some say they are made up… and should be taken with a pinch of salt.
I agree.
So, I thought, there has to be another way. Another way to get that review, that testimonial, acro…

The reason estate agency social media doesnt get you the stock/listings/free vals

When the average Brit clicks on their Facebook or LinkedIn icon on their phone-they are going to their social media to find stuff online that they can connect with, engage with, engross themselves in, have a laugh with and even learn stuff- from people and companies they trust. 
They haven’t gone on to find out how many houses you have sold/let this month, you are no.1 for market share (and have a Rightmove pie chart to prove it) to read about your charisma-less dull vanilla estate agency. 
You might be interested in market share or the fact you have smashed your listings targets-but nobody else is (apart from your Mum or Boss- and they don’t count)
If you are looking to boost your engagement on social medial and generate more freeval leads, ask yourself this; How can you, as an agent, provide content that’s going to ring true with the values of the potential landlord/house seller instead of your listing targets? 
What can you give them that is going to instantaneously interest them, intr…

Do Estate Agents sell houses?

The transactional estate agents do …. but the successful ones do something different. Those Estate Agents instead sell the idea of somebody moving to the next chapter of their life in their new home.
They sell the ‘stories’ about their new home, and what it will do for new owners life with summer nights on the patio, the local Bistro down the road that you can pop down to on a Saturday morning with the family, pick up the fresh bread from the Deli, the Country pub, the freedom of  having ones front door.
You are going to say .. “that’s all Bo**ocks Chris” .. of course it is .. I agree with you .. yet this Bo**ocks works  (and no, I’m talking about having flowery brochure descriptions here either)
There are substantially more people interested in the idea of moving home, the decoration, the location, the lifestyle etc etc than there are people who own a house and want to sell it.

Yet, if you are an Estate Agent you might say well yes Watkin, sure, sounds good, but most of the people who ar…

Estate Agencies are Selfish

Estate Agencies are selfish, self-interested and self-centred beings as they are an entity, a singular company, a thing created as a notion and idea about itself. An estate agents marketing just talks about itself and it sells its agency services only talking about itself.  (don’t believe me – look at you website or free val vendor pack .. if its all We and Us – then you do do that) .. and so as estate agents, most of us spend loads of money on our marketing .. spending £2k a month Rightmove Optimiser packages, hundreds of pounds on S.E.O a month, hundreds of pounds on targeted banner ads on Facebook and press releases about ourselves… and yet it’s all about us Meaning Estate Agents aren’t good at telling stories beyond themselves. Yet, ask most estate agents, and they want potential clients (ie vendors and landlords) to seek out and desire THEIR estate agency. To an estate agency, their estate agency service’s is the client’s goal. But let’s be frank with each other, human beings don’t a…