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Why do only 1 in 8 buyers go back to the agent they bought their house off?

When half of the people who have sold in the last 2 years have been in their house for less than 6 years?

It’s because so many agents are too focussed on the transaction than building relationships

Transactions are absolutely vital for the short-term survival of your agency, yet relationships are important catalysts for long-term success.

Here are a number of ways to turn your estate agency from a transactional agency into a long-term relationship agency

1. Over-communicate throughout the selling process.

2. Show your appreciation to the buyer by saying thank you and providing a personalised exchange & completion gift

3. Stay in touch with the buyer after the sale and check in regularly with 6 monthly WhatsApp video house price updates / what’s happening in their locality regarding other listings/sales (I have a script and technique that works a treat)

Drip drip drip - by doing this, by focusing on building better, broader, and deeper relationships, listings will always follow.