Skip to main content

Trust .. the most important thing when choosing an agent

feel free to copy this and use it for yourself ......

As a letting agent, I cannot determine whether or not I am a trusted letting agent. That is only something my clients decide for themselves. All I can do is behave in such a way that I influence how my clients view their relationship with me. 

A trusted letting agent calls on their client to bring them new ideas, regardless of whether or not they have something to sell. A trusted letting agent has expertise on their local property market. They know their business, they know their client’s business, and they have enough general knowledge about how things work to offer advice worth taking. A reliable letting agent values the relationship more than the transaction. A trusted agent has a personal relationship with their landlord. This doesn’t mean they have a friendship, even though that is possible, and maybe even likely. There relationships is built on value. These are the things which makes you a trusted letting and estate agent.

When someone asks what business I am in, I don’t say I am in the Lettings or even Estate Agency or Property Business. No I am in the People business. Its the best job in the world, helping local people find or sell their homes, be that renting or selling .. what could be better?

Popular posts from this blog

One tip to get better Conversion Rates

Some Estate agents boast about having really high conversion rates of 75% to 85%. These listers consider themselves the daddy listers, the big cheese valuers, the mutts-nutts of Valuers. Other Estate Agents have really low conversion rates of 20% to 25% of the free vals / mkt appraisals they go to. These listers/valuers wish their conversion rates were higher Recognise anyone that fall into those two groups? Which group of those would you rather

Are Countrywide becoming the Tesco's of UK Estate Agency?

10 years ago – Tesco’s could do no wrong, the darling of the stock market, huge profits, they were invincible ..  but now, still huge – Tesco’s are not the force they once were. Tesco’s Senior executives were pushed out of the business which also suffered a culture change which was "not for the better". .. and that made me think, the of the possible similarities between what happened at Tesco’s and what appears to be happening now at Countrywide
For years, anyone who had dealings with Countrywide would come away with respect for the apparent clinical efficiency of its business model. One company, many brands. The senior management team had so much depth of experience .. both a mile wide and a mile deep. Countrywide played hard but

Cheap Fees in Estate Agency

My good lady wife loves shopping online. In fact, Amazon, they rang her last week to check she was Ok as she hadn’t ordered anything for three days (only kidding .. they rang after two days)
She ordered some Gin glasses (not from Amazon) from the internet – you know the ones that look like a goldfish bowl on a stick. The glass seller put the box of six glasses (the box being quite flimsy in the first place) in another brown cardboard box. This brown cardboard box was a couple of inches bigger around the sides of glass box, but the same height as the