I’ll never forget handing over the keys to a young couple who had just bought their first home.

It was late in the day and it was on my way home, so I took the keys to them.

They stood in the hallway, holding each other, and one of them whispered, “This is where will start our life.”

What they didn’t see was everything that went into that moment.

The sleepless nights when the chain wobbled.

The tough phone calls when the mortgage nearly fell apart.

The hours spent chasing solicitors, calming nerves, holding it all together.

That moment .. their moment .. only happened because the Negs in the office cared enough to fight for it.

That’s what being an estate agent really is.

Not the cars. Not the boards. Not the fees.

It’s giving people a place to write the next chapter of their lives.