7 Steps to Estate & Letting Agency Awesomeness - do you know them?
1️⃣ Learn to get easy at having uneasy conversations with people (eg. get comfortable and not fear standing your ground proving your fee or price reduction chats)
2️⃣ Objective evaluation of your Biz Gen and sales pipeline.
3️⃣ Knowing when you need to say no
i.e. being at ease when you know you need to walk away.
4️⃣ You are here to serve and solve for the customer (as poised to many agents who see Estate Agency as serving them)
5️⃣ ❤️ rejection.
6️⃣ Knowing that growing your agency it’s all about doing dull boring things (systems,
marketing & procedures) consistently.
7️⃣ Your customer is the hero, not you. Their success is your success (not the other way round.)
What have I missed?
What is number 8️⃣?