feel free to copy this and use it for yourself ......
As a letting agent, I cannot determine whether or
not I am a trusted letting agent. That is only something my clients decide for
themselves. All I can do is behave in such a way that I influence how my
clients view their relationship with me.
A trusted letting agent calls on their client to bring them
new ideas, regardless of whether or not they have something to sell. A trusted letting agent has expertise on their local property market. They know their business,
they know their client’s business, and they have enough general knowledge about
how things work to offer advice worth taking. A reliable letting agent values
the relationship more than the transaction. A trusted agent has a personal
relationship with their landlord. This doesn’t mean they have a friendship,
even though that is possible, and maybe even likely. There relationships is
built on value. These are the things which makes you a trusted letting and
estate agent.
When someone asks what business I am in, I don’t say I am in
the Lettings or even Estate Agency or Property Business. No I am in the People
business. Its the best job in the world, helping local people find or sell
their homes, be that renting or selling .. what could be better?